Shipping & Handling
Rachel Burke ships worldwide! Please note that the shipping page often defaults to Australia, but you can easily select your country from the drop down menu, and the shipping options will appear. YAY.
Domestic
A flat rate of is applied to all domestic orders and will have tracked shipping within Australia. Please contact us prior to placing your order if you wish to have it express posted .
International
A flat rate is applied to all International orders. Standard international shipping can take up to 4-6 weeks depending on your location, so please factor this in to the timing of your purchase. For expedited shipping requests, please email rachelburkecreative@gmail.com prior to placing your order. Unfortunately I can’t speed up post once it has been sent!
International orders are tracked, and you will be provided with the tracking number once your order is placed.
Shipping internationally can mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. Rachel Burke is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it. For further information, we recommend contacting your local customs office.
Rachel Burke is not liable for lost post, packages sent to incorrectly provided addresses, or any other fault carried out by Australia Post. Refunds/replacement of goods will unfortunately not be provided in these circumstances. That being said, she will always endeavour to assist you with any postal issues!